Terms and Conditions
Al-Ayn Social Care Foundation is always working on improving its services. To find out about your privacy rights, to read our Terms and Conditions, to view our Refunds Policy or to update your preferences, please find the relevant sections below:
Al-Ayn UK Terms and Conditions
Terms and Conditions relating to donations through SMS and use of our website can be found here.
Al-Ayn UK Refunds Policy
We are committed to ensuring your experience of donating to Al-Ayn is as smooth as possible. Under charity law, charities are not permitted to refund donations, except in specific circumstances. If you have made a donation by error, or would otherwise like us to refund your donation, please download our Donation Refund Request Form and fill it in and return to us. We will process your request and inform you if we are able to refund your donation within 10 working days.